The Botanical Source - South African herbs, seeds, and tinctures.
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FAQ

1. Do you ship worldwide?
2. How long does it take for an order to arrive?
3. How many seeds are in a seed-pack?
4. Do you supply in bulk/wholesale amounts?
5. How are orders packed?
6. How do I order?
7. What info will appear on my card statement?
8. What payment methods do you accept?
9. What is your refund policy?


1. Do you ship worldwide?
Yes we ship worldwide.
PS : We ship regularly to the US, Canada, and various other countries...


2. How long does it take for an order to arrive?
Airmail delivery takes approximately 7-14days to arrive from South Africa.


3. How many seeds are in a seed-pack?
There are at least 20 seeds per pack.


4. Do you supply in bulk/wholesale amounts?
Yes we are regular wholesale suppliers.
Contact us for more info.


5. How are orders packed?
Orders are well packed and labelled before being placed into a thick padded-envelope.
Your postal address is clearly printed on the front.
(And our return address is clearly printed on the back of the parcel).

Also, all orders are private and confidential (for example when a client buys aphrodisiacs, we don't write aphrodisiacs on the outside of the parcel).


6. How do I order?
To order any of our product(s), simply add it to the shopping cart (you'll see a `add to cart' icon/button near the bottom of each products' description), and click checkout.
You can then enter your postal address, and complete the checkout process through our secure and encrypted, authorized reseller CCnow.
Please contact us should you have any questions or need any assistance.


7. What info will appear on my card statement?
CCNow is the authorized reseller of products provided by The Botanical Source.
ccnow.com +1877-2266977 will appear on your card statement.


8. What payment methods do you accept?
We accept Paypal and secure card payments (eg. Visa, American Express) via our authorized reseller CCNow.


9. What is your refund policy?
Returns must be sent within 30 days after their initial purchase, and undamaged in their original packaging, and will not be honored if altered in any manner.
Shipping charges for returning items are to be paid for by the client.



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